In 2026, our customers gave Systemic a Net Promoter Score (NPS) of +52, a result that places us firmly in the range associated with strong customer loyalty and advocacy. Beyond the metric itself, the score reflects the trust our clients place in us, the strength of our long-term partnerships, and their willingness to recommend Systemic to others in the industry.

The Net Promoter Score is a widely used measure of customer loyalty, based on a single question: how likely a customer is to recommend a company to a colleague or peer. A score of +52 indicates that a substantial majority of our clients are active promoters of Systemic, an outcome we do not take for granted in a market where software decisions are long-term, high-stakes commitments.

For us, this result represents much more than a number. It reflects our commitment to delivering reliable solutions, combining deep market expertise with responsive, high-quality support, and creating lasting value for the financial institutions, fund managers, and energy market participants we work with every day.

This achievement belongs to our people. Every member of the Systemic team contributes to it through professionalism, technical expertise, and a shared focus on enabling our customers to make better business decisions. It is the outcome of consistent, everyday work rather than any single initiative.

We would like to sincerely thank everyone who participated in the survey and shared their feedback. Your insights help us learn, improve, and continue raising the bar, and they directly inform where we invest next.

As we move forward, we remain focused on continuous improvement: investing in our solutions, our services, and our people, so that we can deliver even greater value to our clients in the years ahead.