In 2017, Hellenic Asset Management (HAM), an Alternative Investment Fund Management firm regulated by the Hellenic Capital Market Commission, initiated a collaboration with Systemic to implement a comprehensive investment management back-office system tailored for private advisory portfolios. This project was pivotal in establishing HAM’s reputation for delivering total wealth management services to high-net-worth individuals and families.
Throughout the project, several key challenges were addressed. Integrating with reputable custodian banks to provide access to major international markets was a significant hurdle, necessitating seamless connectivity and data flow. Customizing the system to meet HAM’s internal requirements, including specific reporting needs, operational procedures, and workflows, required a tailored approach. Additionally, ensuring the software’s scalability to handle increasing transaction volumes and data as the firm expanded was crucial for long-term success.
The collaboration yielded substantial benefits for HAM. Automation of routine tasks such as trade capturing, portfolio valuation, reconciliation, and reporting significantly reduced the need for manual intervention, minimizing the risk of errors and enhancing operational efficiency. The provision of timely and accurate portfolio performance reports to clients boosted transparency and trust, reinforcing HAM’s commitment to client satisfaction. Furthermore, the savings on back-office operations allowed HAM to redirect resources towards growth initiatives, such as marketing and client acquisition, driving the firm’s expansion in the competitive wealth management sector.
Summarizing what Hellenic Asset Management has gained:
- Automation routine tasks such as trade capturing, portfolio valuation, reconciliation, and reporting, reducing the need for manual intervention and the associated risk of errors.
- Timely and accurate portfolio performance reports to clients, enhancing transparency and trust.
- Savings on back-office operations redirected towards growth initiatives, such as marketing and client acquisition.
